Effective May 14, 2020
Patients in all units, including the Emergency Department, will be allowed to have one designated visitor. Obstetrical patients may have 2 visitors and can swap out at the discretion of the charge nurse.
Visitors will not be allowed in the COVID Unit. This unit includes COVID-19 positive patients as well as patients under investigation awaiting test results for COVID-19. These patients may be contacted on their personal cellular devices or by calling their room directly. Procedures remain in place to ensure immediate family members of COVID Unit patients are updated at key times throughout the day.
Visiting hours will be 9am-7pm daily with the exception of an ICU quiet time (no visitors) from 2pm-4pm each day. All visitors must be 18 years and older and will be screened at the entrance and given a visitors pass. In addition, all visitors will be required to wear a mask and stay in the patient room or assigned area. Visitors are asked to bring and wear their personal masks if they have one.
We ask that visitors limit movement throughout the building as much as possible (to the cafeteria, vending machines, restrooms).
For patients not on our COVID Unit, upon admission, the patient will be asked to name their designated visitor. For patients on our COVID Unit, both COVID-19 positive and those awaiting test results, a designated contact person will be established for communication purposes.
An updated patient and designated visitor list will be at the front entrance check-in area each morning. Exceptions for extenuating circumstances such as the end of life decisions, a new terminal diagnosis, etc may be made by the Physician, charge nurse, or Patient Care Director.
For those COVID-19 patients who wish to receive calls, we ask that calls be restricted to the hours listed below:
- 10am-2pm Calls can be connected to patient rooms
- 2pm-4pm Quiet Time – No Calls
- 4pm-8pm Calls can be connected to patient rooms
A nurse will contact the designated family member each day to offer an update on each patient. The patient will determine who their designated family member is when they are admitted. If the patient is not able to communicate that information, our nursing staff will ensure an immediate family member is contacted. We ask that additional family members please connect with the patient’s designated family member for updates. The designated family member for those patients who are critically ill will be updated more often and as necessary by the nursing staff.
We appreciate your understanding during these difficult times. Together, we will get through this.