Effective February 17, 2021
Hospital patients, including those in the Emergency Department, will be allowed to have one designated visitor with the exception of patients under the age of 18. Those patients, under the age of 18, may have both parents or guardians if necessary. Obstetrical patients (labor & delivery) may have up to 2 designated visitors. To ensure the safety of our patients and newborns, these visitors cannot be swapped out.
Visiting hours will be 9 am – 7 pm daily except for quiet time (no visitors) from 2 pm – 4 pm each day. All visitors must be 18 years and older and screened at the entrance, and given a visitor pass. The front desk will be staffed and the main entrance will be open from 7:00 am until 5:00 pm Monday – Friday. Visitors will need to enter ER entrance on the weekends or anytime after 5 pm on weekdays.
All visitors will also be required to wear a mask and stay in the patient room or assigned area.
Visitors will not be allowed in the COVID Unit. This unit includes COVID-19 positive patients as well as patients under investigation awaiting test results for COVID-19. Patients may be contacted on their personal cellular devices or by calling their room directly. Procedures remain in place to ensure immediate family members of COVID Unit patients are updated at key times throughout the day. Visitors are asked to limit movement throughout the building as much as possible (to the cafeteria, vending machines, restrooms).
For patients not on our COVID Unit, upon admission, the patient will be asked to name their designated visitor. For patients on our COVID Unit, both COVID-19 positive and those awaiting test results, a designated contact person will be established for communication purposes.
An updated patient and designated visitor list will be at the front entrance check-in area each morning. Exceptions for extenuating circumstances such as the end of life decisions, a new terminal diagnosis, etc. may be made by the Physician, charge nurse, or Patient Care Director.
For those COVID-19 patients who wish to receive calls, we ask that calls be restricted to the hours listed below:
- 10 am – 2 pm Calls will be connected to Patient Rooms
- 2 pm – 4 pm Quiet Time – No Calls Connected to Patient Rooms
- 4 pm – 8 pm Calls will be connected to patient rooms
A nurse will contact the designated family member each day to offer an update on each patient. The patient will determine who their designated family member is when they are admitted. If the patient cannot communicate that information, our nursing staff will ensure an immediate family member is contacted. We ask that additional family members please connect with the patient’s designated family member for updates. Nursing staff will update the designated family member for those critically ill patients more often and as necessary by the nursing staff. These guidelines are subject to change.
We appreciate your understanding during these difficult times. Together, we will get through this.