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[Douglas, Ga, September 7, 2021] —


Coffee Regional Medical Center (CRMC) announces the significant accomplishment of achieving ISO 9001 certification, an International Quality Compliance program. CRMC also successfully completed reaccreditation by DNV as a full-service acute care hospital. 

By earning the DNV accreditation, CRMC demonstrated meeting or exceeding the patient quality and safety standards in the Conditions of Participation set forth by the U.S. Centers for Medicare and Medicaid Services. CRMC selected DNV as its accreditation organization several years ago because DNV is the only accreditation organization that also surveys to ISO standards. 

“The DNV program is consistent with our long-standing commitment to quality and patient safety,” says Vicki Lewis, President & CEO of CRMC. “The ability to integrate ISO 9001 quality standards with our balanced scorecard platform is consistent with our strategic plan.” 

ISO 9001 is the world’s most trusted quality management system used by performance-driven organizations around the world to advance their quality and safety objectives.

“We have taken an entirely different approach to accreditation,” says DNV Healthcare USA Inc. President Patrick Horine. “Since accreditation is a must-have credential for every hospital in this country, why not make it more valuable? That’s where ISO 9001 comes into play and turns the typical accreditation process into a quality transformation.”

DNV’s accreditation program, called NIAHO® (Integrated Accreditation of Healthcare Organizations), requires annual hospital surveys – rather than surveys every three years – and encourages hospitals to openly share information across departments to help discover improvements in clinical workflows and safety processes. 

About Coffee Regional Medical Center

Coffee Regional Medical Center, Inc., is a non-profit, acute care 98-bed hospital, in Douglas, Georgia. The current campus opened in July 1998, replacing the original building constructed in 1953.  The 200,000 square foot hospital is designed with inpatient adult and pediatric beds, expanded outpatient service areas, including interventional cardiology and hematology and oncology infusion services to assure exceptional care and wellness close to home. The Medical Staff membership includes anesthesiology, bariatrics, cardiology, emergency medicine, ENT, family practice, general surgery, GI, hematology, internal medicine, interventional cardiology, nephrology, neurology, OB/GYN, oncology/hematology, ophthalmology, orthopedics, pain management, pathology, pediatrics, podiatry, pulmonology, radiology, urology and wound care.

OUR MISSION is To Provide Exceptional Care and Wellness Close to Home.

OUR PURPOSE is To Serve. To Heal. To Save. 

OUR VISION is Healthy lifestyles. Better lives.

OUR VALUES include Trust, Partnership, Connection, Knowledge, Excellence and Service.

Serving Coffee and surrounding counties since 1953, we have become an integral part of the fabric of our community as well as a major contributor to the economic health of Douglas, Georgia. To learn more, visit    


About DNV

DNV is a global independent certification, assurance, and risk management provider, operating in more than 100 countries. Through its broad experience and deep expertise, DNV advances safety and sustainable performance, sets industry benchmarks, drives innovative solutions.

Whether certifying a company’s management system or products, accrediting hospitals, providing training, assessing supply chains or digital assets, DNV enables customers and stakeholders to make critical decisions with confidence, continually improve and realize long-term strategic goals sustainably.

DNV draws on its wide technical and industry expertise to help companies worldwide build consumer and stakeholder trust. Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.

For more information about DNV, visit


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